Chargement…
Chargement…
By JF Perreault, founder of Triago · October 2, 2026
To get email overload under control, first cut what comes in, then sort what's left by order of action. Unsubscribe from what you don't read. Create a rule for what always comes back. Handle your inbox two or three times a day, not all day. The first relief comes tonight.
According to the McKinsey Global Institute, managers and professionals spend about 28% of their week on email. Taking back control means getting part of that time back.
It also means a mind that rests. You know what's waiting for you, and you know nothing important is sitting there. At night, you really close your laptop.
Open your inbox and look at last week. Count the emails you received. Most people underestimate their volume. Triago's founder thought he got 20 to 50 a week. He was getting about 220. What you can see, you can fix.
Search for “unsubscribe” in your inbox. You'll see your newsletters all at once. Unsubscribe from the ones you haven't opened in a month. This is the step that removes the most volume, the fastest.
Invoices, delivery notices, notifications: they always come from the same senders. In Outlook, it's a rule. In Gmail, it's a filter. Send them to a folder, out of your inbox. One limit: a rule follows exact words. It misses what is written another way.
Keep three piles: to do, waiting for a reply, to read later. What's to do comes first. When you're short on time, you stay at the top of the pile.
Open your inbox two or three times a day, at set times. In between, close it and stay in your work. Ten emails handled at once interrupt you once, not ten times.
Only do steps 1 and 2 tonight. Count, then unsubscribe. Tomorrow morning, your inbox is already lighter.
Steps 3, 4 and 5 settle in over the week. By Friday, you already see the difference.
Triago does these steps for you, inside your Outlook or Gmail inbox.
One free month to start: you add your card, and nothing is charged for 30 days.
There is no magic number. The good sign: you know where your important emails are, and each one gets its answer. Triago's founder gets about 30 a day, and he hadn't noticed.
Not necessarily. The goal is that nothing important sits there. An inbox sorted by order of action gives you the same calm, even when it isn't empty.
Yes, for a newsletter you know. In Canada, the anti-spam law requires the sender to offer a way to unsubscribe. The sender must act on it within 10 business days. For a suspicious email, don't click: delete it.
The first relief comes in one evening: count and unsubscribe. Rules and sorting by action take a week to settle in. After that, your inbox needs a few minutes, at set times.