Support
A question, a problem, an idea? Write to us. We answer every message.
Write to us
The simplest way, and it works even before you have an account: jf@gestimatech.com.
We usually reply within two business days. If the problem stops Triago from working on your mailbox, say so in the subject line: those go to the front of the line.
Already have an account? Ask from inside Triago
The help center (the life-buoy icon, top right) has guided tours and a “Feedback” tab to report a problem or suggest an idea.
You can also just tell Li-A, the assistant inside the app: she logs your report. When we reply, a dot lights up on the help center icon, so you don’t have to keep checking.
The Triago panel in Outlook
The Triago panel works with a work or school Outlook account. A personal mailbox (Outlook.com, Hotmail, or Microsoft 365 Personal or Family) doesn’t get the panel, but Triago still sorts its email.
If the Triago panel doesn’t show up in Outlook, it’s usually one of two things: the button only appears when an email is open (under “…” / More actions), and classic Outlook for Windows can take up to 24 hours to show it. Outlook on the web shows it right away, so check there first.
Who’s behind Triago
Gestimatech inc. — Quebec enterprise number (NEQ) 1181426454, incorporated in Quebec, Canada, based in Saint-Mathieu-de-Beloeil, Quebec.
See also our privacy policy and terms of use.